APRIVACY POLICY – MONTEVIVE.AI
1. Collection, processing, and use of personal data on the website
In compliance with the General Data Protection Regulation 2016/679 (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform you that, to use certain services offered through our website, it may be necessary for you to provide us with personal data that will be incorporated into the files and processing systems under the responsibility of MONTEVIVE AI, S.L.
Data controller:
Entity: Montevive Artificial Intelligence SL
CIF: B25955527
Address: Calle Maria Zambrano 1, Esc 6 2A, 18620 Alhendin (Granada), Spain
Email: info@montevive.ai
Phone: 688 984 680
Web: www.montevive.ai
The contents of the Website are intended to provide information about the services developed by MONTEVIVE AI, as well as to manage requests, forms, contacts, and communications generated by users through the website.
The data processed will be those provided by the user through the enabled forms, emails sent to the indicated addresses, or those generated during the relationship between the user and MONTEVIVE AI.
The fields marked as mandatory must be completed to adequately address the requests.
If, during the collection of data, consent is requested for additional purposes not directly related to the services requested, you may reject such processing by unchecking the corresponding boxes.
Information requesters:
Personal data comes from the interested party, through the contact form, email, or telephone communications. Its purpose is to answer queries and provide information about our services.
The user guarantees compliance with the minimum age required by the GDPR (14 years) or the corresponding national regulations to grant valid consent.
By accessing the Website, the user expressly accepts:
✔ the Legal Notice
✔ this Privacy Policy
✔ the Cookies Policy
✔ and the specific conditions of the services enabled on the website
If the user does not accept these conditions, they should refrain from using the website.
2. Purpose of the processing of personal data
2.1. What does MONTEVIVE AI use your data for?
At MONTEVIVE AI, we will process your personal data for the following purposes:
a) Contact form
Respond to queries, provide information about our services, and contact you when necessary.
b) Request for proposals, meetings, or AI audits
We will process the data to manage your request, prepare documentation or additional information, and contact you to advance the requested proposal.
c) Subscription to communications
Sending information about activities, events, services, technological developments, content, and updates related to artificial intelligence and MONTEVIVE AI services, always with the express consent of the user.
d) Management of commercial or professional relationship
Processing of queries, proposals, contracted services, billing, support, and communications necessary for the maintenance of the professional or commercial relationship.
e) Processing of images (if used)
Dissemination in the corporate media of MONTEVIVE AI (website, social networks, informative materials…) of images or videos obtained during events or activities organized by the company, always based on the consent of the interested party.
2.2. How long do we keep the data?
Personal data will be kept:
- While the requested communication is being managed.
- While there is a professional or contractual relationship.
- Until its deletion is requested.
- During the mandatory legal periods derived from legal or fiscal responsibilities.
3. Legitimation of the processing
The data is processed according to the following legitimization bases:
✔ Execution of contract or pre-contractual measures
(professional relationship, request for services, preparation of proposals or audits) – Art. 6.1.b GDPR.
✔ Consent of the interested party
(contact form, newsletter subscription, sending commercial communications, use of images) – Art. 6.1.a GDPR.
Consent may be revoked at any time.
✔ Legitimate interest
(improve user experience, website security, fraud prevention) – Art. 6.1.f GDPR.
4. Mandatory nature of the information
Users expressly accept that the data marked with an asterisk (*) are necessary to attend to their request.
Failure to complete these fields could prevent the correct provision of the service or requested response.
5. Guarantee
The user guarantees the veracity, accuracy, and updating of the data provided, as well as the authorization to provide data of third parties if they do so.
6. Data retention
The data will be kept while there is a professional or contractual relationship, while its deletion is not requested, or for the time necessary to comply with legal obligations.
7. Recipients
MONTEVIVE AI guarantees the confidentiality and security of the data processed.
Data will only be transferred to:
- Organizations and public administrations when there is a legal obligation.
- Providers that provide services to MONTEVIVE AI and act as data processors (hosting services, technical support, corporate tools…), always under contract in accordance with Art. 28 GDPR.
- International transfers outside the European Union are not carried out unless the user uses external platforms (for example, Google or social networks), in which case their own privacy policies will apply.
MONTEVIVE AI does not sell or communicate data to unrelated third parties, except for legal obligation or express authorization.
8. User rights
You can exercise the following rights:
- Access to your personal data.
- Rectification of inaccurate data.
- Erasure (right to be forgotten).
- Restriction of processing.
- Opposition to processing.
- Portability of your data.
To exercise your rights, you must send:
- a copy of your identification document
- a description of the right you wish to exercise
To the following channels:
📩 info@montevive.ai
If you consider your rights violated, you can file a claim with the Spanish Data Protection Agency (AEPD):
www.aepd.es
9. Duration and modifications of the Privacy Policy
MONTEVIVE AI may modify this policy at any time, in whole or in part, by publishing the changes on the Website.
The conditions in force will always be those published at the time of user access.
MONTEVIVE AI may suspend or interrupt access to the website at any time without prior notice, without this generating any right to compensation.
Last update: November 25, 2025.